Magnetic Sign Questions & Answers:
1. What is the normal turn around time for an order?
The turn around time depends on the order. In all cases, we get the job done as fast as possible. For an average job, the turn around time is 2-3 business days, but it all depends on size, quantity, availability, etc. We always try to meet any of your deadline requests.
2. Will your magnetic signs stick to all vehicles?
No, there are a few specific cars and trucks magnetics will simply not stick to (ie corvettes) due to there being no metal, or low amounts of metal in the doors. There are also situations where there has been work done on the car, bondo or other automotive body repair items, that will make the door no longer magnetic receivable. However, there is a simple way to check if your car door will accept a magnetic. Simply get a magnet that you are certain sticks to something metal (IE your refrigerator) and check if it will stick to your door. Please take care not to scratch your car with this magnet. If you have any questions please do not hesitate to call us at 1(866)267-4467.
3. How do I know what size magnetic sign is appropriate for my vehicle?
We offer standard sizes in a small (10" x 18"), medium (11" x 20") and large (12" x 24") format; or you can order any custom size up to 24" in height by whatever width you need. The best way to determine what size magnetic sign will most appropriately fit your vehicle, is to measure the available FLAT surface area where you will be installing your magnetic sign(s). Even if you are ordering a standard size, we still recommend that you measure your vehicle before ordering, to ensure a proper fit.
4. What types of files are acceptable to submit for artwork?
The best files to submit are generated from either Adobe Illustrator (.AI, .EPS, .PDF) or Adobe Photoshop (.JPG, .PDF, .TIFF). If you are submitting files from Microsoft Word or Publisher, we suggest saving as a .PDF, before sending the file. All artwork submitted will be checked for any issues or errors, free of charge, by our art department before printing. If you have any questions or need help with your artwork, give us a call at (866) 267-4467 and we'll be happy to help answer your artwork questions.
5. How long will magnetic signs last in the weather?
Our standard magnetic signs last about 3-5 years, but we've seen longer. All of our magnetic signs are weatherproof (rain, wind, snow, etc). Contact us if you have any more specific questions.
6. Why shouldn't I use my web site images for my magnetic signs?
Web images can be great if they are high resolution images and very large in size, but most are very small, so that they do not take up a lot of space when loading on a web page for viewing. Most web images end up being about the size of your thumbnail and when enlarged become very blurry and pixelated. So basically, web images, are not normally recommended as a source for art.
7. What is the benefit of choosing rounded corners over square corners?
We have found that rounding the corners of our magnetic signs greatly increases their longevity. This is in part, because the square corners tend to dog-ear up, from constantly being applied and removed from vehicles. When the corners dog ear they begin to look work and can also catch wind, because they are not flush on your vehicle, which may cause them to fly off. The slight rounded curvature eliminates that problem, thus prolonging the life of your magnetic sign, because it will stay flush on your vehicle and keep its original flat shape.
8. What if I don't have any graphics? Can I just order signs with lettering?
Absolutely! We have a lot of customers that just want some basic lettering and do not have any graphics. You can place your order online for the size and amount you need and continue to checkout. Once your order is received you will get a call from our Creative Department to finalize the lettering and color choices for your sign. Please click on our basic font list to assist you with a style choice for your magnetic sign lettering. And please see our color choice list for lettering and background color choices.
9. What if I need help with design for my signs?
We have a very creative design staff here at Quick Signs that would be more than happy to help assist you with creating your custom magnetic signs. For assistance with design on your order, please give us a call at (866) 267-4467, during our operating hours Monday-Friday 8:30 a.m. to 5:00 p.m.
10. Are your prices competitive?
When comparing apples to apples we believe our prices are very competitive. We always put out the highest quality for the same price as our competitors. We will never sacrifice quality for price.
11. Do you ship to our location?
We ship anywhere in the U.S. using UPS as our main carrier. We can, however, ship using other couriers for a nominal fee. Please inquire about any special shipping options before ordering.
12. How do I care for my magnetic signs?
Magnetic signs are just as easy to take care of as they are to use. Following our Magnetic Care Guide will keep your magnetic signs looking great and lasting for many years to come.
13. What is your company policy or warranty in regards to theft or fly-offs?
Unfortunately we can't really warranty our product against theft or fly-offs. Theft is something that is way beyond our control. And since we use some of the strongest magnetic sheeting material on the market, fly-offs usually only occur when a magnetic sign wasn't properly applied or maintained (see our Magnetic Sign Care and Installation Guide.) However, in the case of either event, please give your sales representative a quick call to determine if you might be eligible for a 10 percent discount to reorder another magnetic sign(s).